Return and Refund Policy
Return and Refund Policy
Customer satisfaction is important to us.
Return Period
Customers may request a return within 7 days of receiving their order.
Conditions for Returns
To be eligible for a return:
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The product must be unused and in its original condition.
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The product must include original packaging and accessories.
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Proof of purchase or order number must be provided.
Non-Returnable Products
The following items cannot be returned:
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Used products
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Personal care and beauty products after opening
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Products damaged due to misuse or improper handling
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery for assistance.
Refund Process
After inspection and approval of the returned product, refunds will be processed within 5-10 business days using the original payment method or bank transfer.
Return Shipping Charges
Return shipping costs may be the customer's responsibility unless the product received was defective or incorrect.