Return and Refund Policy

Return and Refund Policy

Customer satisfaction is important to us.

Return Period

Customers may request a return within 7 days of receiving their order.

Conditions for Returns

To be eligible for a return:

  • The product must be unused and in its original condition.

  • The product must include original packaging and accessories.

  • Proof of purchase or order number must be provided.

Non-Returnable Products

The following items cannot be returned:

  • Used products

  • Personal care and beauty products after opening

  • Products damaged due to misuse or improper handling

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery for assistance.

Refund Process

After inspection and approval of the returned product, refunds will be processed within 5-10 business days using the original payment method or bank transfer.

Return Shipping Charges

Return shipping costs may be the customer's responsibility unless the product received was defective or incorrect.